Gaming should be fun, not stressful. Ace 67 believes that healthy, responsible gaming habits deliver the best experience. Your safety and wellbeing are our top priority.
If you feel that gaming is negatively affecting your daily life, family, or finances — reach out to our support team right now. We're ready to help.
Responsible gaming means keeping gaming a controlled and enjoyable part of your life — not the center of it, and certainly not a source of problems. At Ace 67, we believe that when every player plays mindfully and within their limits, the experience is genuinely rewarding.
Online gaming is growing rapidly in Bangladesh. In this environment, Ace 67 actively promotes responsible gaming practices at every step. Whether you're before, during, or after a session — we're with you every step of the way.
The core principles of responsible gaming are:
Playing on Ace 67 is more than just betting or lottery — it's a controlled, safe entertainment experience. We encourage you to enjoy it consciously and responsibly.
Healthy gaming habits speak for themselves. According to Ace 67's responsible gaming standards, a healthy player typically demonstrates the following:
If the above applies to you, you're enjoying Ace 67 responsibly. Keep it up.
Certain signs can indicate that gaming is becoming a problem. It's important to be honest with yourself. Ace 67 wants you to recognise these warning signs early:
Financial Warning Signs: Spending beyond your set budget, borrowing money to place bets, or cutting back on essential expenses to fund gaming.
Emotional Warning Signs: Excessive anger or frustration after a loss, unusual excitement after a win, and restlessness when not gaming.
Social Warning Signs: Hiding gaming from family or friends, neglecting relationships, and withdrawing from social activities.
Physical Warning Signs: Sleep disruption, irregular eating habits, and difficulty focusing on work or studies.
If you notice even one of these signs in yourself, don't wait — contact the Ace 67 support team or set limits on your account right away.
Answer the following questions honestly about your own gaming habits. This is a quick self-assessment to help you understand where you stand:
If you answered "Often" or "Always," please reach out to our support team. Remember, asking for help isn't a weakness — it takes courage.
Ace 67 offers several effective tools to help you stay in control of your gaming habits. All tools are completely free and can be activated at any time from your account settings:
| Tool Name | How it works | Time to take effect |
|---|---|---|
| Deposit limit | Set a maximum deposit limit — daily, weekly, or monthly. | Immediate |
| Bet Limit | Set a maximum bet amount for any given session. | Immediate |
| Session Timer | Automatic alerts or logout after a set period of time. | Immediate |
| Cooling-Off Break | Account temporarily suspended for anywhere between 24 hours and 30 days. | 24 hours after request |
| Self-exclusion | Long-term account suspension (6 months – 5 years). | 24 hours after request |
To activate these tools, log in to your Ace 67 account, go to the "Safety Settings" section, or email our support team.
Proper budget and time planning is the most important part of responsible gaming. Before playing on Ace 67, follow these steps:
Keep your gaming budget to a maximum of 5% of your total income — and never go beyond it. Remember, this is entertainment spending, not an investment.
Rather than spending your entire budget at once, break it into daily or weekly portions. This makes your budget last longer and keeps you in control.
Set a maximum of 1–2 hours per gaming session. Use an alarm to make sure you don't go over the limit.
Stop immediately once you've lost a set amount in a session. Break free from the mindset of trying to win back what you've lost.
When you win, withdraw a portion of your winnings. Avoid the urge to stake everything you've won all over again.
If you feel like you need a break, Ace 67 gives you that option. The decision is yours — and we respect it.
Take an account break for anywhere between 24 hours and 7 days. During this period, logging in or placing bets will not be possible.
Suspend your account for anywhere between 1 week and 1 month. All promotional messages will be paused during this period.
Close your account for anywhere from 6 months to 5 years, or permanently. This decision cannot be reversed.
To activate any of the options support@ace67.run— email us or apply directly from your account settings.
Ace 67 is a strictly 18+ platform. Keeping minors away from gaming is our social responsibility, and we enforce a rigorous age verification process to uphold it.
Advice for parents and guardians:
Warning: If you become aware that a minor is using Ace 67, please immediately support@ace67.run— let us know and that account will be closed immediately.
There's no shame in asking for help with any gaming-related concern. Ace 67 is always here for you. Additional ways to access professional support:
Ace 67 Support:
Email: support@ace67.run
Available 7 days a week, 24 hours a day.
Live Chat:
Log in to your account and click the support icon.
Average response time: under 5 minutes.
Remember — asking for help takes courage. Ace 67's responsible gaming team is always ready to guide you in the right direction.
Ace 67 operates under a license from an international gaming regulatory authority. Responsible play is a core condition of our license.
Use all protection tools — including deposit limits, session timers, and self-exclusion — completely free of charge. No hidden fees.
Strict age verification is enforced at both registration and payment. Anyone under 18 is strictly prohibited from accessing the platform.
Our system automatically detects unusual gaming patterns and sends alerts. Your safety is our responsibility.
Our trained support team is always on hand for gaming-related concerns. Get immediate assistance via email or live chat.
Ace 67 believes that enjoyable gaming goes hand in hand with mental wellbeing. Your happiness and health are our top priority.