Ace 67 Privacy Policy & Data Protection

Ace 67 (https://ace67.run) is a leading online gaming and lottery platform in Bangladesh. We believe your privacy is a fundamental right. This Privacy Policy explains how Ace 67 handles your information.

By using the Ace 67 website or mobile app, you are deemed to have accepted this Privacy Policy. This policy governs our Terms & Conditions' applies jointly.

This privacy policy applies to the following:

• For users of the Ace 67 website (ace67.run).
• For Ace 67 mobile app users.
• For all visitors, registered and unregistered.
• For anyone who contacts us.

Ace 67 only collects information that is necessary to deliver our services. Data is gathered in two ways: directly from you and automatically through your use of the platform.

We never collect your full financial account details, PIN, or password. All payment information is processed directly by the payment gateway.

Ace 67 uses your information only for specific, legitimate purposes. We never collect data we don't need, and we never use collected data beyond its intended purpose.

How your information is used:

• Account creation and management — to complete the registration process and keep your profile active.
• Payment & transaction processing — to securely handle deposits and withdrawals.
• Age and identity verification — to meet platform security requirements and legal obligations.
• Customer Support — to address your complaints and answer your questions.
• Sending promotional offers — to keep you informed about bonuses and offers tailored to your preferences (where you have given consent).
• Platform improvement — to enhance the overall user experience.
• Fraud prevention — to detect suspicious activity and keep the platform secure.
• Legal obligations — to comply with requirements from government or regulatory authorities.

Ace 67's website and app use cookies and similar tracking technologies. Cookies are small text files stored on your device that help improve website functionality.

Cookies used by Ace 67:

• Essential cookies: To maintain login sessions, verify security, and manage core platform operations. Disabling these will prevent the website from functioning properly.
• Performance cookies: To analyze which pages on the website are most visited. This data is collected entirely anonymously.
• Functional Cookies: To remember your preferences, such as language selection and display settings.
• Marketing cookies: To show you relevant offers based on your interests. You can turn these cookies off at any time.

Most browsers give you control over cookies. You can delete existing cookies or block new ones through your browser settings. However, disabling certain cookies may affect the functionality of some Ace 67 features.

Ace 67 never sells your personal data. However, information may be shared in specific circumstances to provide our services:

• Payment Processors: Only the minimum necessary information is shared with bKash, Nagad, and Rocket to process transactions.
• Identity verification service: With verification agencies to confirm age and identity.
• Technology service providers: Trusted partners for cloud hosting and security services.
• Legal authorities: As a legal obligation when required by a court order or government directive.

All third parties are required to comply with Ace 67's privacy standards. We ensure they use your data solely for the specified purposes.

Ace 67 follows industry-leading technology and practices to keep your data secure. Key aspects of our security framework:

• SSL/TLS encryption: All data transfers are encrypted with 256-bit SSL technology.
• Password hashing: Your password is never stored directly — it is always converted using a strong hashing algorithm.
• Two-factor authentication (2FA): OTP verification at login for an added layer of security.
• Firewall and DDoS protection: Robust firewall protection at the server level.
• Regular security audits: Periodic security audits conducted by third-party experts.
• Access control: Only authorized personnel can access information on a need-to-know basis.

No digital system is 100% secure. In the event of a security breach, Ace 67 will promptly notify affected members and take the necessary steps.

As an Ace 67 member, you have the following rights regarding your personal data:

• Right to know: You have the right to request a copy of the personal data we hold about you.
• Right to rectification: You can request corrections if any of your personal information is inaccurate.
• Right to Erasure: You can request deletion of your data under certain circumstances.
• Right to Restrict Processing: In certain cases, you may request that the processing of your data be restricted.
• Data portability: You may request a copy of your data in a readable format.
• Right to object: You can object to your data being used for marketing purposes.

To exercise these rights, please email us at (support@ace67.run) to reach us. We will respond within 30 business days. Please note that in certain cases, legal obligations may prevent us from fulfilling all requests.

Ace 67 retains your data only for as long as necessary. Retention periods vary by data type:

Once the designated retention period expires, data is securely deleted or anonymized so that individuals can no longer be identified.

Ace 67 is an 18+ platform. We never knowingly collect or process data from anyone under the age of 18. If we become aware that a minor's data is present in our system, that account and all associated data will be deleted immediately.

If you suspect that a minor has created an account on Ace 67, please contact our support@ace67.runto let us know. To learn more about responsible gaming, visit our Responsible gaming View page.

Ace 67 may update this Privacy Policy from time to time. Any changes will be published on this page with a revised date. For significant updates, registered members will be notified via email or in-app notification.

Continued use of Ace 67 after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

For any questions, complaints, or data requests related to this Privacy Policy, don't hesitate to get in touch.